Based on William Ury’s celebrated Harvard University course for managers and professionals, The Power of a Positive No offers concrete advice and practical examples for saying No in virtually any situation. Whether you need to say No to your customer or your coworker, your employee or your CEO, your child or your spouse, you will find in this book the secret to saying No clearly, respectfully, and effectively.
The Power of a Positive No:
How to Say No and Still Get to Yes
By William L. Ury博士
ISBN-10: 0553804980
ISBN-13: 978-0553804980
William L. Ury博士
William Ury博士与Wilson Learning合作多年。Ury博士是“哈佛谈判项目”的联合创始人和杰出高级研究员。他是《谈判力》(Getting to Yes: Negotiating Agreement Without Giving In)一书的合著者，这是一本发行1500万册、被翻译成35多种语言的畅销书。他还著有获奖作品《无法说不：从对抗到合作的谈判》(Getting Past No: Negotiating in Difficult Situations)。书中的谈判技巧成为了Wilson Learning《成功的谈判技巧》课程的基础。